Question: The game doesn´t recognize that I have fulfilled the goal to add all houses to Dumpster´s route. With the nearest update, we are going to prepare new quests where you can unlock the new stuff completing levels and quests step by step. You can continue playing game using diamonds to unlock the stuff for decorating and developing your city. What should I do?Īnswer: Please be informed that if you don’t get any new quests within 24 hours, it means that you’ve completed all available quests. You will find Dairy Farm, Recycling Plant, Oil Derrick, Grain Farm, Extract factory, Plastic Factory, Cosmetics Factory and Shopping Mall there. What should I do?Īnswer: If you need to find an Oil Derrick and a Plastic Factory, please, tap the Build Tab, swipe the menu to the left and choose Cosmetics. It tells me to build one but I can´t find it anywhere. Question: I don´t know how to build Oil Derrick or Plastic Factory. Thank you for your patience and understanding. Our Technical Team is aware of this problem and is currently working on fixing it. Please wait until the next update becomes available to overcome this problem. What should I do?Īnswer: We are terribly sorry for the inconvenience. Question: My city credits disappear when I minimize or close the game. Does your internet connection work correctly?Īny other details you consider worth mentioning are very welcomed.What firmware version are you currently running on your device?.What device are you using to download the application?.In case you've been waiting awhile and the application hasn't launched, please contact our Support Team at and provide us with more detailed information concerning the issue you´ve faced: Trying to open the game your city works out what has happened during the time you were away and it might take some time to launch completely. What am I to do?Īnswer: Please keep in mind that the game goes in real time and it earns you credits and energy even when the app is minimized or closed. Question: The game takes too long to launch. If you have additional questions regarding your G5 Friends account, please review our G5 Friends account questions article. You can then use your G5 Friends login credentials to transfer your progress to other platforms and devices. This will ensure the security of your account and prevent any loss of game progress. Make sure you have created an account with G5 Friends and linked it to your email address. Also, posting achievements, rating the game, and other game activities that require interacting with Facebook may be temporarily unavailable.ĭon’t worry, your game progress won’t be affected. This will result in further inability to invite friends from Facebook to the game and set an avatar from your Facebook account. Question: I cannot log into my Facebook account from within the game.Īnswer: We are sorry to inform you that Facebook authentication is no longer accessible in G5 Games.
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